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Kramer Agency & Associates LLC - American Family Insurance
Manhattan, KS 66503 • (0 miles) • Full Time • 10/2/2026
Benefits:Free food & snacksOpportunity for advancementTraining & developmentFlexible scheduleBenefits/PerksHourly pay rate plus commission and/or bonusesPaid trainingJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals. ResponsibilitiesProvides personalized, professional customer service experiences by building trust and developing strong customer relationshipsResponds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and proceduresDrives customer satisfaction by following J.D. Power’s best practices: PersJosh Salmans - State Farm Agent
Manhattan, KS 66502 • (11.9 miles) • Full Time • 9/8/2026
Benefits:Licensing paid by agency401(k) matching401(k)Bonus based on performanceCompetitive salaryFlexible schedulePaid time offTraining & developmentROLE DESCRIPTION: As a Customer Service Representative with Josh Salmans State Farm, you will play a crucial role in assisting clients with inquiries, payments, processing claims, providing details information about various coverage options, and addressing concerns with patience and professionalism. The ideal candidate for this position should be outgoing, personable, and able to build a rapport quickly with customers. Strong communication skills and a proactive attitude will be key to succeeding in this dynamic role, all while maintaining a high level of customer satisfaction through value-based conversations. RESPONSIBILITIES:Managing clien