Haviland, KS 67059 • (18 miles) • Full Time • 9/29/2026

Position Overview:This role provides frontline technical support to business clients by responding to service requests and resolving issues related to hardware, software, hosted voice, and networking systems. This role requires both remote and on-site troubleshooting, equipment setup, and strong client-facing communication skills. The technician ensures prompt, professional support that aligns with service level agreements and company standards. This role requires that candidates live in proximity to our Haviland office.Essential Duties and Major Responsibilities:Client Support & Communication – 40% Act as the initial point of contact for client technical issues.Respond to service tickets, phone calls, and emails; diagnose and resolve Level 1 issues efficiently.Maintain clear, professional