Cunningham, KY 42035 • (30.3 miles) • Full Time • 10/17/2026

Description: The Customer Service Representative will provide prompt, courteous, and professional service to Graceland contract holders, sales representatives, dispatchers, dealers, delivery drivers and internal co-workers. Answer and direct large volume of incoming calls Manage detailed communications with customers, while maintaining a high level of service Focus on adherence to schedule while executing quality calls Make outbound calls to assist in the on-boarding of new customers as well as follow up calls on deliveries and repairs Communicate with sales reps, dealers, dispatchers, drivers and other departments as needed Handle customer concerns, provide appropriate solutions/alternatives in a timely manner; follow up to ensure resolution All other duties assigned by Management Require

Cunningham, KY 42035 • (30.3 miles) • Full Time • 10/11/2026

Description: As a Bilingual Payment Center Representative, you'll assist Graceland customers with their accounts. Representatives are responsible for collecting payments, making payment arrangements, providing friendly payment reminders, and other day to day customer relations. All you need is a passion for building connections and helping customers! Communicate in a professional manner with customers regarding rental accounts Process customer payments Discuss acceptable payment arrangements Interact internally with various other departments Promptly accept inbound calls from customers on a national level All other duties as assigned by management Hours-10:30 a.m. - 7:00 p.m. Requirements: High School Diploma or equivalent Excellent customer service skills with prior experience preferred O