Lake Charles, LA 70601 • (1.7 miles) • Full Time • 10/15/2026

First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position. About Us First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that’s what our team strives to

Lake Charles, LA 70601 • (1.7 miles) • Full Time • 10/5/2026

SWLA CENTER FOR HEALTH SERVICES JOB TITLE: Patient Access Coordinator (PAC I and PAC II) DEPARTMENT: Call Center SUPERVISED BY: Site Operations Manager SUMMARY: We are looking for a professional, service-oriented team player to join our very busy clinic. As a Patient Access Coordinator, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment for our patients and guests. Candidates must be able to manage large amounts of inbound and outbound calls in a timely manner. PACs are required to accurately schedule both new and established patients. EDUCATION, TRAINING AND EXPERIENCE: High school graduate or GED certificate. Medical Assistant training or certification preferred. Switchboard experience desired. Experience in healthcare, he