Alexandria, LA 71301 • (43.3 miles) • Full Time • $15.00 / hr • 10/18/2026

Your Opportunity: Customer Service Representative Check Into Cash Alexandria , LA As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, p

Alexandria, LA 71301 • (43.8 miles) • Full Time • 10/28/2026

Essential Job Responsibilities: · Answers and triages inbound calls in a high volume call center. · Assists patients and caregivers with various inquiries and provides general assistance to other callers in a timely manner. · Receives and forwards patient requests to appropriate clinical staff in a timely manner. · Enters patient information into the electronic health records (EHR) system. · Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. · Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. · Performs other duties as assigned. Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to c

Alexandria, LA 71301 • (43.8 miles) • Full Time • 10/28/2026

Essential Job Responsibilities Oversees the daily operations of a high-volume call center, ensuring timely and effective handling of inbound patient calls and inquiries. Provides leadership, coaching, and support to Call Center Agents, ensuring adherence to customer service standards, scheduling protocols, and organizational policies. Monitors patient triage processes to ensure patients are accurately scheduled with the appropriate physician or provider based on their needs. Ensures patient and caregiver inquiries are resolved promptly and professionally while maintaining a positive patient experience. Oversees the timely routing and escalation of patient requests to clinical staff and other departments as appropriate. Maintains accountability for accurate documentation and data entry with