Sartell, MN 56377 • (38.3 miles) • Full Time • $20.00 to $21.00 / hr • 9/25/2026

*Potential $500 bonus Position Overview Jefferson Capital Systems, LLC (NASDAQ: JCAP) is hiring Inbound Collections & Account Resolution Specialists. This role supports customers through inbound calls related to account inquiries, payment resolution, settlements, disputes, and credit bureau reporting in a structured, compliance-driven environment. Agents will engage customers to resolve account balances and establish payment arrangements using defined guidelines. Role Expectations Guide conversations toward account resolution and payment outcomes Apply negotiation skills within defined guidelines Handle difficult or high-emotion customer interactions professionally Maintain composure with frustrated or upset customers Follow compliance and regulatory requirements Key Responsibilities Handl