Sartell, MN 56377 • (38.7 miles) • Full Time • $20.00 to $21.00 / hr • 10/25/2026

*Potential $500 bonus Position Overview Jefferson Capital Systems, LLC (NASDAQ: JCAP) is hiring Inbound Collections & Account Resolution Specialists. This role supports customers through inbound calls related to account inquiries, payment resolution, settlements, disputes, and credit bureau reporting in a structured, compliance-driven environment. Agents will engage customers to resolve account balances and establish payment arrangements using defined guidelines. Role Expectations Guide conversations toward account resolution and payment outcomes Apply negotiation skills within defined guidelines Handle difficult or high-emotion customer interactions professionally Maintain composure with frustrated or upset customers Follow compliance and regulatory requirements Key Responsibilities Handl

Saint Paul, MN 55112 • (43 miles) • Full Time • $22.89 to $29.87 / hr • 10/2/2026

Description: SUMMARY: Resolution calls for past due mortgage payments. Administration of initial steps involved with Loss Mitigation programs. Primary contacts include members, staff, investors, vendors/partners, management staff and others involved in the loss mitigation process. ESSENTIAL RESPONSIBILITIES & DUTIES: Entry Level Make outbound resolution calls as required using early delinquency reports. Mail Loss Mitigation documentation and NOD/Breach Letters to members as required. Produce and mail late notices as directed. Keep abreast of government regulations and changes in industry standards as directed. Comply with applicable consumer laws, regulations, company guidelines, etc. by maintaining a current knowledge of mortgage compliance or other policies, investor requirements, proced