Saint Joseph, MO 64507 • (43.8 miles) • Full Time • 9/19/2026

Bilingual Customer Experience Center AssociateCustomer Experience Center | St. Joseph, MissouriPosition SummaryAmerico’s Customer Experience Center (CXC) serves as the primary point of contact for life insurance and annuity customers, and the CXC Associate plays a vital role in delivering the service experience that defines our brand. In this role, you will handle inbound phone calls and emails, resolve customer inquiries, process policy transactions, and provide clear and empathetic communication to every customer you serve.This position is ideal for someone who genuinely enjoys helping others, communicates with confidence and warmth, and thrives in a structured, team-oriented environment. As a CXC Associate, you will develop life insurance and annuity product knowledge, grow your profess