Oxford, MS 38655 • (30 miles) • Full Time • 10/13/2026

Desoto Collision Center is looking to add motivated and dedicated members to our Team. The Collision Center Customer Service Representative is responsible for providing superior customer service to DCC customers throughout the repair process. The position helps to manage the center's volume. CSRs are also expected to manage customer payments and maintain accounts receivable collection balances in line with DCC's standards. Duties including answering phones, scheduling repairs, typing correspondence, preparing reports, data entry, billing and filing. The position also provides general administrative support to the Manager and Estimator positions. Consistently gathers customer information and providing basic information about DCC's services. Accepts feedback and coaching on continuously impr