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Gregg McDonald Agency
Powell, WY 82435 • (31 miles) • Full Time • $17.50 to $22.00 / hr • 10/10/2026
We are seeking a Customer Service Representative who thrives in a structured, service-focused environment. You’ll support daily operations, assist clients with policy needs, and help maintain the high standards our agency is known for. Responsibilities Deliver friendly, professional customer service in person, by phone, and via email. Process policy changes, payments, endorsements, and documentation with accuracy. Assist clients with billing questions, coverage explanations, and claims support. Maintain organized, compliance-ready records. Support retention efforts, renewal outreach, and crossselling opportunities. Uphold Farmers Insurance standards and agency expectations. Requirements Strong communication and customer service skills Positive attitude and willingness to grow within the ag