Hickory, NC 28602 • (36.1 miles) • Full Time • 10/24/2026

Join a dedicated team committed to providing exceptional service to our patients. We are looking for a dynamic and friendly individual to become a key member of our call center. If you thrive in a fast-paced environment, excel at multitasking, and have a passion for delivering top-notch customer service, we’d love to hear from you! Key Responsibilities: Call Management: Professionally handle incoming calls to schedule appointments for new and existing patients, ensuring timely and efficient service. Routing & Coordination: Direct calls to the appropriate departments or individuals as necessary. Data Entry: Accurately collect and update patient and insurance information using Open Dental software. Cross-Training: Engage in cross-training across various departments, with opportunities for ro