Danville, VA 24541 • (40.7 miles) • Full Time • 10/21/2026

Description Process accurate utility bills and answer telephone queries regarding customer billing; check readings for consumption; check for status of services; generate field investigation orders to the appropriate meter shop; and enter notes or new readings once investigations are completed; assist with creating cycle billing journals. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Scrutinizes billing journals for cycle bills to verify accuracy by reviewing meter reads for exceptions such as high/low readings, zero usage, and any other anomalies; and generating investigation orders to appropriate divisions for investigations. Reviews MVRS exception repo

Danville, VA 24541 • (39.6 miles) • Full Time • 10/23/2026

POSITION SUMMARY The Billing Coordinator is responsible for providing accurate invoicing documents to customers in a timely manner. KEY RESPONSIBILITIES •Prepare invoices to customers on daily basis; combine daily invoices into summary invoice for customers that require summary billing documents. •Prepare supporting documents in accordance with customer requirements. •Process paperwork as received from Account Management teams inclusive of receipt of goods, enter/matching against purchase order documents, and processing of returns and adjustments. •Support collections initiatives for the Finance department, as requested. •Additional duties and special assignments, as required. KEY ACCOUNTABILITIES •Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detai