Raleigh, NC 27601 • (16.4 miles) • Full Time • $11.00 to $15.00 / hr • 10/18/2026

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-ed

Durham, NC 27703 • (32.3 miles) • Full Time • 10/28/2026

*Targeted start date - 8/10/2026* Triage call Center RN Schedule - 8a-5p, Monday-Friday, ON SITE at call center Weekend REQ: No HARDSTOP Required skills and experience - Must be able to type 40 WPM. Previous Telephone Triage or ambulatory care/outpatient call center experience. Strong multitasking skills with the ability to efficiently manage multiple systems and competing priorities simultaneously. Demonstrated ability to work independently while adhering to established clinical protocols and escalating concerns appropriately. Excellent critical thinking, organizational, communication, and customer service skills. Ability to function effectively in a fast-paced, collaborative academic healthcare environment. Required Certs: BLS Required charting experience: EPIC Floating: Will float to Al