Rochester, NY • (14.1 miles) • Full Time • 9/12/2026

Responsibilities:Accounts Receivable & Collections: Manage assigned customer accounts and proactively contact customers regarding past-due invoices. Document collection activities, account status, and follow-up actions accurately and timely.Aging & Account Management: Review aging reports regularly, monitor outstanding balances, and perform timely follow-up to support the collection of overdue receivables.Dispute Resolution: Research and assist with resolving routine billing and account disputes. Escalate complex issues or unresolved discrepancies to the Collections Supervisor as appropriate.Customer Service: Respond to customer inquiries in a timely, professional, and solutions-oriented manner while maintaining positive customer relationships.Process Improvement: Identify opportunities to

Victor, NY 14564-1061 • (24.3 miles) • Full Time • 9/11/2026

We are looking for a Collections Specialist to support receivables and payment recovery efforts for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collection activities, resolving past-due accounts, and helping maintain healthy cash flow through effective customer outreach. The ideal candidate brings a strong understanding of credit and collection practices, billing follow-up, and account resolution while maintaining a high level of customer service. Responsibilities: • Contact commercial and consumer customers regarding outstanding balances and guide them through payment resolution options. • Review aging reports and account histories to prioritize collection efforts and follow up on delinquent invoices. • Inv

Rochester, NY 14623 • (12.1 miles) • Full Time • 9/16/2026

Role and ResponsibilitiesThe Billing Manager position is a member of the Billing Team which reports up through the Finance Department. The Billing Manager is considered a critical point-of-contact for the Billing Team and assists the manager in making improvements to reporting and billing processes, including cross-training functionality with the Insurance Team.Essential FunctionsDirect billing staff in the proper procedures for billing and collections for a variety of payers, including but not limited to Medicare and Medicaid.Responsible for performance management of staff including but not limited to job coaching, annual performance evaluations, attendance, etc.Handle/direct customer questions and concerns regarding service charges in a highly professional manner.Ensure error free billin

Buffalo, NY 14221 • (43.2 miles) • Full Time • 9/16/2026

Benefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time off TruNorth Resolution Group is seeking an experienced collections point caller to join our professional recovery team. The ideal candidate will have a strong background in third-party collections and be skilled in skip tracing, handling high volume outbound calls, and have a command of the English language.

Buffalo, NY 14221 • (43.2 miles) • Full Time • 9/15/2026

About defi SOLUTIONS:defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.What is in it for You?Paid TrainingUp to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balanceTuition ReimbursementDay One - Comprehensive Benefits PackageWe encourage your individual growth and look to promote within!Position SummaryThe Account Recovery Specialist is responsible for supporting customers through early-stage accou

Rochester, NY 14607 • (15.3 miles) • Full Time • 9/4/2026

Department: FinancePosition Type: Full-TimeFLSA: Non-ExemptJob Summary The Billing Specialist is responsible for third-party remittance posting, accounts receivable follow-up, denial management, claim resolution, and billing system maintenance. This position works closely with insurance carriers, patients, providers, and internal departments to ensure timely reimbursement, accurate account management, and compliance with organizational and regulatory requirements. The Billing Specialist supports the overall success of the revenue cycle through effective collection activities, reporting, and maintenance of billing system data.Duties/Responsibilities:Verify third-party insurance coverage and coordination of benefits (COB).Post third-party insurance remittances accurately and timely.Research,

Amherst, NY • (44.6 miles) • Full Time • 8/27/2026

What you’ll do:Speak with customers regarding past-due accountsSet up payment plans that work for themHelp resolve balances in a professional and respectful wayWhat we’re looking for:Strong communication skillsComfortable talking on the phoneReliable and motivated to earn bonusesNo experience required – we provide trainingThis is a performance-based role with real earning potential for motivated individuals.

Buffalo, NY 14221 • (43.2 miles) • Full Time • 9/15/2026

Office ManagerPosition Summary We are seeking a motivated, dependable, and results-driven Office Manager to oversee the daily operations of our collections floor. This leadership position is responsible for supporting Collectors and Point Callers (PCs), maintaining productivity, ensuring compliance with company policies and client requirements, and fostering a positive, professional work environment. The ideal candidate is a confident leader who can effectively coach employees, resolve complex situations, and make sound decisions while balancing the needs of consumers, clients, and the company. Key ResponsibilitiesOversee the daily operations and workflow of the collections floor.Supervise, coach, and support Collectors and Point Callers (PCs).Monitor employee productivity, attendance, and

Buffalo, NY 14221 • (43.2 miles) • Full Time • 9/5/2026

Benefits:Bonus based on performanceOpportunity for advancementTraining & developmentBenefits/PerksCareers Advancement OpportunitiesFlexible SchedulingCompetitive CompensationJob Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision. ResponsibilitiesReview accounts to discover overdue paymentsResearch client information and historical data on accountsCommunicate with clients regarding overdue accountsCollect paymentsMaintain accurate documentation of account status and collection effortsThe willingness and ability to prov

Buffalo, NY 14221 • (43.2 miles) • Full Time • 8/28/2026

Benefits:Company partiesCompetitive salaryOpportunity for advancementPaid time offParental leaveTraining & developmentAbout the Role: Join our secondary location, SouthPoint Services, as a Collections Specialist and play a key role in helping clients regain financial stability. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering excellent customer service. Position Overview: As a Debt Collection Specialist, you will manage a portfolio of delinquent accounts, working directly with clients to resolve outstanding balances. Success in this role requires a balance of persistence, professionalism, and empathy, along with the ability to navigate sensitive financial conversations while maintaining positive relationships