Camillus, NY 13031 • (30.2 miles) • Full Time • 10/18/2026

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. Customer Service Rep Location : 100 Southern Drive, Camillus, NY 13031 Shift: M-F, 8 am - 4:30 pm or 7:30 am - 4 pm Salary range: $34k - $57k Opportunity summary: As a Senior Assistant Customer Service, you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first point of contact with our custom

Syracuse, NY 13235 • (26.8 miles) • Full Time • 10/19/2026

Position Purpose: The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Ideal candidates are proactive, customer-focused, tech-savvy, and aligned with our “Make Money and Have Fun!” culture, with opportunities for growth in sales or management. Key Responsibilities: Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person. Provides product information, resolves issues efficiently, and maintains accurate customer records. Engages walk-in customers with exceptional counter sales support and collabor