Woodside, NY • (33.1 miles) • Full Time • $52,000 to $60,000 / yr • 10/2/2026

Bilingual Customer Service Representative - State Farm Agent Team Member Position Overview Carl Ferraro State Farm is hiring a full-time Customer Service Representative in Woodside, NY to join a supportive, professional office. We invest in our team through training, ongoing development, and a work environment built around collaboration and growth. Fluency in Spanish and English is required for this role. Responsibilities Conduct policy reviews, follow up on claims, and proactively reach out for renewals and service updates Follow up consistently to support customer loyalty and retention Serve Spanish- and English-speaking customers clearly and accurately Maintain accurate customer records in the agency system Handle policy questions, billing inquiries, and coverage changes accurately Reso

Dunkirk, NY 14048 • (23.9 miles) • Full Time • $40,000 to $55,000 / yr • 9/30/2026

These are the fun damental components of the job: Greet clients and guests in our reception area and direct them to the appropriate location. Provide administrative support including scanning, downloading insurance information from websites, routing faxes, processing of incoming and outgoing mail, coordinate lunch deliveries and assist with events. Responsible for multi-line incoming calls. Maintain a smooth flow of information with internal and external customers, carriers, managers and staff. Other fun ctions of the job: Expand and grow in your role when supporting miscellaneous duties as requested. Skills / traits that we value for this role: Minimum of one-year experience in an administrative support or related position. Associates’ Degree preferred. Knowledge of Microsoft Office, incl