Middletown, NY 10941 • (20.2 miles) • Full Time • 9/25/2026

We are looking for a Collections Specialist to support delinquency management and member account resolution for a Contract position based in Middletown, New York. This fully onsite opportunity is expected to continue through the end of the year and is ideal for someone who can balance firm collections practices with attentive member service. The person in this role will handle account follow-up, payment arrangements, research activities, and documentation while working within regulatory guidelines and internal policies.Responsibilities:• Contact members and internal or external parties by phone to address past-due accounts, answer inquiries, and move collection efforts forward.• Guide members through available resolution options, including hardship support, settlement opportunities, and sh