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Carl Ferraro State Farm
Woodside, NY • (34 miles) • Full Time • $52,000 to $60,000 / yr • 10/2/2026
Bilingual Customer Service Representative - State Farm Agent Team Member Position Overview Carl Ferraro State Farm is hiring a full-time Customer Service Representative in Woodside, NY to join a supportive, professional office. We invest in our team through training, ongoing development, and a work environment built around collaboration and growth. Fluency in Spanish and English is required for this role. Responsibilities Conduct policy reviews, follow up on claims, and proactively reach out for renewals and service updates Follow up consistently to support customer loyalty and retention Serve Spanish- and English-speaking customers clearly and accurately Maintain accurate customer records in the agency system Handle policy questions, billing inquiries, and coverage changes accurately Reso