Plattsburgh, NY 12901 • (38.8 miles) • Full Time • 10/4/2026

Description: The IT Database Administrator functions within the IT operation team of the IT organization and serves as a point of escalation a sub-set of like and assigned services related to data services. Additionally, Administrators assist Analysts / Engineers as needed with deployment of technical solutions and determination of operational readiness.•Ensure operational access, availability, and stability of assigned services.•Deliver resolutions and work arounds to routine business units.•Perform IT service maintenance planning and execution for routine business units.•Perform routine monitoring and governance of assigned IT services.•Develop and maintain a knowledge base and deliver relevant training.•Advocate for and support ITSM processes and procedures.•Fulfill or escalate service

Potsdam, NY • (38.4 miles) • Full Time • 9/22/2026

DescriptionWe are looking for a detail-oriented and organized individual to join our office team. This role involves making documents accessible, conducting quality control, and working independently within a team environment. You will receive on-the-job training to ensure you are well-equipped to perform your duties, which include creating accessible documents and ensuring quality standards are met. Strong professional communication and time management skills are essential, as well as intermediate computer skills to handle various office software. This position requires someone who can maintain high standards of accuracy and efficiency.MAJOR DUTIES AND RESPONSIBILITIESResponsible for the day-to-day digital remediation work required to meet client Service Level Agreements (SLA’s).Maintain

Plattsburgh, NY 12901 • (38.8 miles) • Full Time • 9/25/2026

****$5,000 sign-on bonus for eligible candidates!We are seeking a skilled and motivated Field Technology Specialist to support the deployment, maintenance, and troubleshooting of computer, network, and electronic physical security systems. This role is responsible for ensuring optimal performance of low voltage infrastructure, security devices, and associated technologies across multiple project environments. The ideal candidate is hands-on, detail-oriented, and thrives in a fast-paced, field-driven setting with shifting priorities.In this role, you will install, configure, and troubleshoot low voltage systems supporting physical security and IT infrastructure, including cameras, access control devices, power supplies, biometric systems, and locking hardware. You will work with video and d

Plattsburgh, NY 12901 • (38.8 miles) • Full Time • 10/4/2026

Description: The IT Service Desk Agent will ensure a consistent and positive end user experience by acting as a first point of contact for IT service support.•Act as the primary point of contact for end users and first response for IT service operation issues and requests.•Prioritize and escalate issues based on urgency and business impact.•Deliver professional support with a customer-focused approach•Maintain an acceptable first call resolution rate and minimize downtime & disruptions for end users•Support IT service operation governance through ticket ownership.•Develop and maintain a knowledge base and deliver relevant training.•Advocate for and support ITSM processes and procedures.•Adhere to IT security policies and guidelines•Contribute to continual improvement activities by providin