Syracuse, NY 13203 • (24.4 miles) • Full Time • $23.50 to $25.50 / hr • 10/27/2026

Bilingual pay differential available! Make a Difference Every Day! At Prime Care Coordination (PCC) , our Care Managers play a critical role in helping people with intellectual and developmental disabilities (I/DD) live healthier, more independent, and fulfilling lives. If you are passionate about advocacy, relationship-building, and helping individuals navigate healthcare and community services, we'd love to hear from you. As a Care Manager, you'll partner with individuals, families, providers, and community resources to help coordinate services, overcome barriers, and achieve meaningful personal goals. You'll have the opportunity to make a lasting impact while working for an organization that values its employees and invests in their success. Why Join PCC? We believe in taking care of th

Oriskany, NY 13424 • (39.6 miles) • Full Time • $19.50 to $21.00 / hr • 10/25/2026

Description: **Onsite Position** ***Candidate must speak fluent Portuguese*** Job Summary Customer Care Associates are responsible for servicing the basic needs of policy holders, agents, and individuals and are responsible for navigating calls through next steps to ensure that resolutions are satisfied for call inquiries. Contact with customers is primarily made through phones calls but may also include email and web chat. Reports To: Customer Care Supervisor Schedule: Monday-Friday, 8:00am to 4:00pm (Overtime as needed) Duties/Responsibilities Answer calls daily with professionalism and return calls for individuals who left voicemails. Customer Care Associates will attend to incoming emails to the general mailbox. Maintain thorough ticketing documentation for all contact with our custome