Cazenovia, NY 13035 • (36.1 miles) • Full Time • 10/3/2026

CNC Swiss Machine Programmer / Setup / Operator to join our growing precision machining team.Tronser, Inc. is a full-service precision machining company specializing in complex components for RF, microwave, and high-performance applications. With 13 Swiss screw machines and a reputation for tight tolerances, we are growing and looking for skilled talent to join our team.This role is ideal for a hands-on machinist who can program, set up, and run Swiss-style CNC lathes while maintaining tight tolerances and high-quality standards.If you thrive in a fast-paced manufacturing environment and enjoy solving complex machining challenges, we want to hear from you.\nCompany DescriptionTronser, Inc. is a full-service precision machining company specializing in complex components for RF, microwave, a

Boonville, NY • (23.3 miles) • Full Time • 10/2/2026

Position SummaryThe Materials Management Operating Engineer is responsible for the safe and efficient movement of materials and supporting the organization of the construction yard. Equipment experience shall include operations of both light duty and heavy-duty forklifts, telehandlers capable of handling materials upwards of 50,000 lbs. Following all safety policies and procedures is of great importance for this position. Payfor this position is $54.00 an hour.Agile Sourcing Partners is an industry-leading integrated solutions provider in both the gas and electric utility and construction markets. We deliver innovative, flexible, and value-driven solutions through a highly skilled, motivated, inclusive, and results-focused team.Agile offers a great benefit package for our team members incl

Canastota, NY 13032 • (30.4 miles) • Full Time • 10/1/2026

THE ROLE:A CNC programmer writes code to automate power driven machines that cut and finish metal, as lathes, grinders and mills. This position is a 40 plus (+) hour position. Machinery Supervisor or Lead experience a plus. This position will support the facility in the absence of the Manager of Operations from time to time and is based in our Canastota, NY facility.RESPONSIBILITIES & ESSENTIAL FUNCTIONS:Creates instructions for machinists.Reviews 3D/2d CAD design blueprints.Provides support to machinists during CNC machine set-up.Makes calculations for programming including where materials should be cut.Translates instructions into a computer automated manufacturing (CAM) program.Checks completed programs by running simulations or tests.Prepares geometric layout of designs using proper so

Manlius, NY 13104 • (41.7 miles) • Full Time • 10/1/2026

Position SummaryThe Manufacturing Engineering Technician provides hands-on technical support to the production floor, helping maintain equipment uptime, resolve equipment and product quality issues, support process improvements, and assist with the introduction and implementation of new equipment and tooling.This role works closely with Engineering Manager, Production, Quality, Maintenance, and other cross-functional teams to troubleshoot problems, implement short- and long-term solutions, support production startups, and continuously improve manufacturing processes, equipment, and work methods.Principal AccountabilitiesProvide timely, hands-on technical support to maintain production equipment uptime and minimize disruptions to manufacturing operations.Troubleshoot equipment, tooling, pro

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 10/1/2026

Job Title: Manufacturing EngineerJob DescriptionAs a Manufacturing Engineer, you will be responsible for developing, implementing, and maintaining methods, operation sequences, and processes in the manufacture or fabrication of parts, components, sub-assemblies, and final assemblies. You will interface with design engineering to coordinate the release of new products, estimate manufacturing costs, determine time standards, and make recommendations for tooling and process requirements of new or existing product lines. You will also maintain records and reporting systems to coordinate manufacturing operations.ResponsibilitiesAnalyze existing and revised technical data packages to develop, produce, and sustain assembly instructions, manufacturing routers, assembly aides, fixtures, and tooling

Rome, NY • (17.4 miles) • Full Time • 9/13/2026

SMV Recruiting, LLC is actively looking for an Electrical Controls Engineer for a manufacturer in the greater Rome, NY area. The ideal candidate must have an engineering degree, hands-on industrial experience, and PLC and HMI programming ability in Allen Bradley and Siemens. This is a local traveling field position with mileage reimbursement and company vehicles available. It is a direct hire role with a salary around $100K–$125K and a strong benefits package.ResponsibilitiesCommission new and upgraded machines debug, test, and adjust until fully operationalDesign electrical schematics and component layouts in CAD; develop and commission PLC programs in ladder logic using Allen Bradley and Siemens platformsProgram and configure HMI screens and variable frequency drives across production eq

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 10/7/2026

C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a customizable Web-based software, was engineered by C Squared Systems to remotely monitor and manage these complex multi-vendor environments. Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations. Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 10/7/2026

Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package.Salary Details:$24.00-$26.00/ hour based on experienceExceptional Benefits:Competitive benefits package with exclusive privilegesMedical, Dental, and Vision insurancePaid Parental leave401K with a rewarding company matchExclusive Company purchase discountsComprehensive company-provided trainingFlexible schedule options (Please inquire for details)Our distinctive Employee Recognition Program, "H2Onors"At Culligan, we appreciate the dedication and commitment of our team members. Our unique Employee Recognition Program "H2Onors" is a testament to our cultur

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 10/6/2026

Description: Stephenson Equipment, Inc (SEI), an industry leader in Pennsylvania, New York, Maryland, and D.C. providing sales, rentals, parts and service for construction equipment, cranes, paving, road building and road maintenance equipment, has an immediate need for a Field Service Technician in our Baltimore, MD location.Diagnose, repair, and overhaul mechanical and pneumatic equipment such as bulldozers, graders, cranes, and conveyors used in the construction industry on location at customer sites. This position would work out of a company provided truck , though the candidate would be expected to have their own basic tools to perform job duties.Duties include, but are not limited to:Repair and replace damaged or worn parts.Operate and inspect machines or heavy equipment in order to

Utica, NY 13501 • (5.1 miles) • Full Time • 10/6/2026

Are you a skilled mechanic or technician looking to take your career to the next level? Kinsley Power Systems is hiring Field Service Technicians to service stand-by generators throughout the Northeast. If you have experience with engines, electrical systems, or heavy equipmentespecially in automotive, trucking, marine, or constructionyou may already have what it takes to thrive in this role. We offer specialized training to help you transition into the power generation industry and build a long-term, rewarding career.Kinsley Power Systems, a family-owned business, has been a trusted leader in generator service, sales, and rentals for over 60 years. We’re committed to exceeding customer expectations in a workplace that’s both enjoyable and supportivewhere your hard work is recognized and y

Utica, NY • (4.4 miles) • Full Time • 10/2/2026

About Culligan Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NY

Utica, NY 13501 • (5.1 miles) • Full Time • 9/28/2026

Location:Field-based / Local Service AreaJob Type:Full-TimePay:$39,359 – $92,067 per yearWeekly Pay Available - Ability to earn $1,000+ per weekBuild Your Career with Next SolutionsNext Solutions is a rapidly growing telecommunications and in-home services company partnering with many of the nation’s leading internet, cable, and smart home service providers.Our technicians are responsible for delivering high-quality installation, troubleshooting, and customer service directly in customers’ homes.Due to continued company growth and expansion into new markets, we are hiring Cable Technicians, Broadband Technicians, Internet Installers, and Field Service Technicians who want to build a career in the telecommunications industry.If you enjoy working independently, solving technical problems, in

Gloversville, NY • (41.8 miles) • Full Time • 9/25/2026

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more A

Utica, NY 13501 • (5.1 miles) • Full Time • 9/24/2026

Overview As a Field Service Technician, you will be specializing in repairing commercial laundry equipment for a distributor. You will be dispatched from your home to troubleshoot and perform mechanical/electrical repairs on various makes of commercial laundry equipment (washers, dryers, ironers, etc.) at businesses, such as work out facilities, hospitals, motels etc. Building a healthy business relationship with our customers is key to growing and maintaining our business and your positive attitude and work ethic will be instrumental in our success. The role will service the Utica, NY territory.You should be adaptable, self-motivated, have exceptional customers service skills, and a willingness to participate. The people who thrive at Alliance Laundry Systems Distribution love and take pr

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 9/22/2026

Quality Field TechnicianWhy ByrneAt Byrne, we foster a culture built on teamwork, excellence, and professionalism. Our greatest strength lies in the exceptional talent and dedication of our team members across every part of the organization. We value their contributions and ensure they’re recognized, rewarded, and compensated in ways that reflect their impact and expertise.Pay and BenefitsSalary Range – $23.50-$33.50 per hourCompetitive bonus programsMedical, Dental, Vision benefits available day 1 of employmentSupplemental benefits available on day 30 of employmentEligible for 401 (k) with a company match available on day 90 of employmentEducational Support via tuition reimbursement and scholarship programWork Shift and Location6750 Benedict Road W East Syracuse, NY 13057Monday - Friday -

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 9/17/2026

Description: Advance Testing Company, Inc. is currently seeking a full-time Construction Materials Technician to work on projects in the Northeastern United States.Advance Testing, an established New York-based construction materials testing and inspection firm, has opportunities available for individuals to perform testing and inspection of construction materials such as soils, aggregates, concrete, masonry and asphalt. Typical assignments include projects related to construction of roads, bridges, airports, tunnels, commercial and industrial buildings, schools, government and military sites, and material fabrication and production facilities.Successful candidates will be trained and certified to perform sampling and testing of soil, concrete, and asphalt materials on construction sites a

Verona, NY 13478 • (20.9 miles) • Full Time • 10/6/2026

Oneida Innovations Group is part of the largest employer in Madison and Oneida counties.We are currently seeing an IT Systems Engineering Manager to join our growing IT and Innovation team.Duties & Responsibilities:Effectively plans, schedules, and assigns work to all Systems Engineers; consistently monitoring the overall function of the team. Ensures proper training of staff.Independently reviews, plans, and evaluates operating systems required administration and provides assistance and support to Systems Engineers. This includes performing proactive monitoring practices and preparing proposals on upgrades needed to keep a stable, available, and reliable operating environment in place.Demonstrates experience with installs and configurations to maintain the organization's servers and opera

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 10/6/2026

Process Engineer – Fluid MilkWhy ByrneAt Byrne, we foster a culture built on teamwork, excellence, and professionalism. Our greatest strength lies in the exceptional talent and dedication of our team members across every part of the organization. We value their contributions and ensure they’re recognized, rewarded, and compensated in ways that reflect their impact and expertise.Pay and BenefitsSalary Range – $88,000 - $116,500 per yearCompetitive bonus programsMedical, Dental, Vision benefits available day 1 of employmentSupplemental benefits available on day 30 of employmentEligible for 401 (k) with a company match available on day 90 of employmentEducational Support via tuition reimbursement and scholarship programWork Shift and Location6750 Benedict Road W East Syracuse, NY 13057Monday

Rome, NY 13441 • (13.5 miles) • Full Time • 10/5/2026

Join a people-first, flexible company that puts employees first. We’re proud to be consistently named one of CNY’s Best Places to Work and recognized by MSSP Alert as a 2025 Top 250 Managed Security Service Provider for the sixth consecutive year.Enjoy a balanced 37.5-hour work week, 100% employer-paid health insurance, an automatic 4% 401(k) contribution, and a culture that champions growth, learning, and work-life balance. We believe great work happens when you’re supportedboth on the job and beyond.Please Note: This is an in-person role based out of our Rome or Syracuse offices. **You must live in Central NY to apply ** You must be legally authorized to work in the United States **Job Title: Network Engineer - Professional Services Job DescriptionDepartment: ServicesReports To: VP of St

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 10/4/2026

Armstrong has an opening for a first shift CNC Programmer. Armstrong Rapid Manufacturing has been in business for over 50 years in the East Syracuse NY area. Armstrong specializes in both prototyped and low volume production machined castings. Armstrong has a benefit package that includes paid holidays, bonus and referral programs, paid vacation, 401K, 100% company paid life insurance, sick time, supplemental short term disability insurance, dental, medical, accident, safety awards, cancer and critical care insurance. We also provide free coffee daily for our employees available at multiple coffee kiosks. Our website is www.armstrongrm.com and it shows many of the exciting aspects of our company! Take a look!The Salary Range for our non-exempt CNC Programmer job is $35.00-$40.00 per hour w

Utica, NY 13501 • (5.1 miles) • Full Time • 10/2/2026

Description: Reports To: General CuratorDepartment: Animal CareSalary: $21-$23/hourJob Status: Full-time, Non-ExemptUnion Status: Non - UnionPosition Scope:Under the supervision of the Utica Zoo’s attending veterinarian and General Curator, the Veterinary Programming & Records (VPR) Manager oversees and manages the zoo’s day-to-day veterinary program and records systems. The role is to ensure a quality delivery of general and veterinary animal care to a wide variety of animals including education program animals, sick and convalescing animals, and those in quarantine.Essential Functions:· For maximum animal welfare and safety of animals, staff, and visitors, the VPR Manager is responsible for the physical, manual, and/or chemical restraint of animals for capture, restraint, shipment, trans

New York Mills, NY 13417 • (7.1 miles) • Full Time • 9/29/2026

Position:Plastics Process Engineering ManagerReports To:Operations ManagerOverview:The Plastics Process Engineering Manager is responsible for leading the process engineering function and directly supervising the Plastics Molding Engineer and Mold Technicians in the development, optimization, and continuous improvement of blow-molding manufacturing processes.This role ensures efficient production, high product quality, cost reduction, and compliance with safety and environmental standards. The manager collaborates closely with manufacturing, quality, maintenance, tooling, and product development teams to support new product launches and improve existing processes.Key Responsibilities:Lead, manage, and develop the process engineering team, including the Plastics Molding Engineer and Mold Te

Little Falls, NY 13365 • (16.2 miles) • Full Time • 9/27/2026

Description: Job Summary:The Production Engineer / Programmer is responsible for creating, maintaining, and troubleshooting manufacturing programs and production support processes for CNC, laser, plasma, robotic welding, and fabrication equipment. This role serves as a technical resource for production personnel by supporting machine programming, resolving tooling and process concerns, improving production workflows, and ensuring programs and documentation support safe, efficient, and high-quality fabrication operations.Requirements: Essential Duties and Responsibilities:• Develop and maintain CNC, laser, plasma, robotic welding, and fabrication programs as required.• Create machine programs using CAD/CAM software and manufacturing systems.• Review engineering drawings and specifications t

Cooperstown, NY 13326 • (32.1 miles) • Full Time • 9/25/2026

Job Title: Chief Engineer Department: Engineering/Maintenance Reports To: General Manager Location: The Otesaga Resort Hotel, Cooperstown, NY Employment Type: Full-TimePosition Summary:The Chief Engineer is responsible for managing the overall maintenance and engineering operations of a luxury hotel property, ensuring the highest standards of safety, functionality, sustainability, and guest satisfaction. This includes supervision of engineering staff, preventive maintenance programs, energy management, and compliance with legal and brand standards.Key Responsibilities:Oversee the day-to-day operations of the Engineering department, including staffing, training, budgeting, and performance management.Ensure the hotel’s physical facilities (including mechanical, electrical, plumbing, HVAC, fi

Cooperstown, NY • (32.8 miles) • Full Time • 9/24/2026

Maintenance Engineer Holiday Inn Express & Suites – Cooperstown, NYAbout the Position Holiday Inn Express & Suites Cooperstown is looking for a dependable, hardworking, and hands-on Maintenance Engineer to join our team. The Maintenance Engineer is responsible for helping maintain the hotel, guest rooms, common areas, equipment, and overall property to ensure a safe, clean, and comfortable environment for our guests and employees.We are looking for someone who takes pride in their work, has strong attention to detail, and can identify and address maintenance concerns before they become larger issues.Responsibilities Perform routine maintenance and repairs throughout the hotel and guest rooms.Respond promptly to guest and staff maintenance requests.Inspect guest rooms, public areas, and hot

Utica, NY 13501 • (5.1 miles) • Full Time • 9/24/2026

Engineer / Senior Engineer – Product Engineering & R&D Job Summary We are seeking an Engineer / Senior Engineer – Product Engineering & R&D to support the research, development, design, testing, validation, and lifecycle engineering of Quick Disconnect Couplings (QDCs), connectors, adapters, manifolds, and related fluid conveyance components used in data center cooling and other fluid handling applications.This role combines current product engineering and R&D responsibilities, making it suitable for candidates with experience in product engineering, mechanical design, R&D, product development, testing, prototyping, manufacturing engineering, or fluid handling technologies.The engineer will investigate technical issues, develop and evaluate product improvements, support prototype and labor

Rome, NY 13441 • (13.5 miles) • Full Time • 9/22/2026

OverviewNetwork EngineerRome, NYAre you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified a

Verona, NY • (22.9 miles) • Full Time • 9/15/2026

Manager, Systems & Database EngineeringLocation: Verona, NYDepartment: Information TechnologyReports To: Director, IT Infrastructure & EngineeringAbout the RoleA rapidly growing organization in the hospitality/entertainment sector is seeking a Manager of Systems & Database Engineering to lead a high-performing technical team responsible for mission-critical infrastructure and data environments. This leader will oversee both systems and database functions (approximately 60% systems & 30% data) while also serving as a hands-on technical resource and strategic partner across IT.What You’ll DoLead, mentor, and develop a team of 10+ Systems Engineers to Database AdministratorsPlan, assign, and track day-to-day work; ensure training, performance management, and continuous improvement.Oversee adm

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 9/15/2026

Industrial Sales Engineer - Syracuse, UticaSome application engineers were born to get out. Get out of the support role and move up into sales, meeting on-site and face to face with other industry professionals. You will tackle different industrial and commercial thermal energy needs and working with many different personalities while you solve interesting technical challenges. Is this you?Maybe you've been in HVAC or marine engineering and you've nailed the fundamentals of thermodynamics. After five or so years of doing the same thing, you're eager for higher pay and new challenges, while leveraging the technical know-how you have. At Blake Thermal Sales & Service, Inc., we're looking for people like you who want to move into industrial sales. Our industrial salespeople tell us they love

Utica, NY 13501 • (5.1 miles) • Full Time • 9/30/2026

Benefits:Flexible scheduleOpportunity for advancementProfit sharingThis Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job ResponsibilitiesPerform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setupStru

Utica, NY • (4.4 miles) • Full Time • 10/2/2026

DescriptionThe HVAC Sales Engineer is responsible for driving profitable growth in our HVAC mechanical systems division. This role focuses on developing and securing projects with strong margin potential while building long-term service relationships with new and existing clients. The ideal candidate will combine technical HVAC expertise with consultative sales skills to deliver comprehensive building HVAC solutions.Develop and secure profitable HVAC mechanical system projects while meeting quarterly and annual sales targetsPartner with Property Managers, Builders, and owners to influence construction documents and building HVAC systems.Create detailed technical proposals including system design, scope of work, and accurate cost estimatesProvide technical guidance on HVAC design applicatio

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 9/17/2026

Description: Advance Testing Company, Inc. is currently seeking a full-time Construction Materials Technician to work on projects in the Northeastern United States.Advance Testing, an established New York-based construction materials testing and inspection firm, has opportunities available for individuals to perform testing and inspection of construction materials such as soils, aggregates, concrete, masonry and asphalt. Typical assignments include projects related to construction of roads, bridges, airports, tunnels, commercial and industrial buildings, schools, government and military sites, and material fabrication and production facilities.Successful candidates will be trained and certified to perform sampling and testing of soil, concrete, and asphalt materials on construction sites a

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 9/10/2026

C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal®, a customizable Web-based software, was engineered by C Squared Systems to remotely monitor and manage these complex multi-vendor environments. Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations. Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as

Verona, NY 13478 • (20.9 miles) • Full Time • 10/6/2026

Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an Application Support Analyst to join our team at Turning Stone Resort Casino in Verona, NY - supporting IT Applications for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and Savon Convenience Stores as well as our golf courses, off-site properties, police department, and other entities.We are currently seeking a Network Engineer to join our IT/Innovation team.Summary: The Network Engineer's role is to ensure the stability an

East Syracuse, NY 13057 • (44.2 miles) • Full Time • 9/30/2026

Kinsley Power Systems is seeking an Inside Sales Engineer. The Inside Sales Engineer plays an integral part in our industrial sales team. You will effectively collaborate in a team-based work environment to deliver the highest level of customer service and aim to be a strong contributor to the achievement of department and company sales volume goals.We welcome recent or soon-to-be college graduates with an engineering background to apply! Our industrial sector offers abundant avenues for professional development and advancement. Kinsley Power Systems, a family-owned business, has been an industry leader in generator service, sales, and rentals for over 55 years. We are a REHLKO generator distributor headquartered in East Granby, CT with locations throughout the northeast. At Kinsley, we ar

Rome, NY 13441 • (13.5 miles) • Full Time • 9/25/2026

Job SummaryThe Support Services Engineer executes the day-to-day activities of the Support Services department. The Support Services Engineer is the first point of contact for customers who call our help desk. The Support Services Engineer answers incoming calls and emails, tracks all information in the service ticket system, uses a knowledge base tool along with their expertise to resolve problems in a professional and timely manner. This relates to all technology, including, but not limited to, cybersecurity best practices, networks, systems, video cameras, and VoIP solutions. The successful candidate will have exceptional customer services skills, have patience to deal with difficult customers, have good technical knowledge and be able to communicate effectively to understand the proble