Ebensburg, PA 15931 • (19.1 miles) • Full Time • 10/18/2026

The Collections Representative is responsible for managing past-due customer accounts, contacting customers regarding outstanding balances, resolving billing or payment issues, and securing timely payment while maintaining positive customer relationships. This position requires strong communication, organization, negotiation, and problem-solving skills. Key Responsibilities Contact customers by phone, email, and written correspondence regarding past-due balances. Manage an assigned portfolio of delinquent accounts. Work with customers to determine the reason for non-payment and establish appropriate payment arrangements. Negotiate payment plans within company guidelines. Process and document payments, payment commitments, and account activity. Research billing discrepancies, short payments