Bridgeport, WV 26330 • (36 miles) • Full Time • $15.10 to $25.72 / hr • 10/24/2026

Call Center Representative Be the Voice That Makes a Difference As a Call Center Representative, you’ll be the trusted voice our Members rely on for clarity, support, and exceptional service. If you thrive on fastpaced problemsolving, love helping people, and want to be part of a high performing organization, this role is calling your name. Justice Federal Credit Union has been recognized as a Best Credit Union to Work For four years running and is also named as one of the Best Places to Work for Women in 2025, and one of America’s Best Workplaces in 2026 . What You’ll Do: Troubleshoot issues with confidence, patience, and a Member driven mindset Deliver friendly, efficient, and accurate assistance across phone and digital channels Perform account transactions in accordance with security,

Irwin, PA 15642 • (41.6 miles) • Full Time • 10/2/2026

Job Summary As a Call Center Representative for our Support & Services department, you will serve as the primary point of contact for taxpayers and businesses. You will manage inbound call inquiries regarding accounts, tax collections, and general compliance. Additional responsibilities include responding to digital email inquiries, performing outbound follow-up calls, and maintaining knowledge through ongoing training. Primary Responsibilities Taxpayer Support: Provide high-quality customer service via phone to taxpayers and business owners. Process Adherence: Learn and strictly follow all department policies, security protocols, and local tax procedures. Multi-Channel Support: Manage "Contact Us" email inquiries and perform outbound calls for account verification or follow-up. Profession