Allentown, PA 18104-6132 • (38.1 miles) • Full Time • 10/10/2026

We are looking for a Collections Specialist to support student account resolution in Pennsylvania. This Long-term Contract position is permanent, onsite, and focused on contacting current and former students to address overdue balances, outstanding financial aid documentation, and payment arrangements. The ideal candidate brings a detail-oriented communication style, confidence in high-volume outreach, and a strong background in collections and account follow-up. Responsibilities: • Contact current students by phone and email to discuss past-due balances and guide them through steps needed to bring accounts up to date. • Follow up with students regarding missing financial aid documents and explain outstanding requirements that affect account resolution. • Negotiate practical payment arrang