Carolina, SC • (33.9 miles) • Full Time • 9/16/2026

OverviewMCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance.We are seeking bilingual agents to provide customer support as needed in response to data breach communications. This is a temporary, remote position that is activated based on data breach events and business needs.In this role, you will support customers by providing clear, compassionate, and effective assistance during a sensitive situation. You will use your customer service skills and account management systems to address inq