Charleston, SC 29407 • (40.6 miles) • Part Time • 10/23/2026

Description: Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as an ON CALL - Customer Service Representative (Biometrics Fingerprinting Technician). In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment. No prior fingerprinting experience is requiredpaid training is provided. Candidates with backgrounds in customer service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply. This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position. ON-CALL employees are expected

Charleston, SC • (39.3 miles) • Full Time • 10/3/2026

Job Description Summary The Manager of Call Center Operations reports to the Director, Call Center Operations (Ambulatory). Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Referral Management Specialists to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular C