Cookeville, TN 38501 • (23.5 miles) • Full Time • 11/4/2026

Position Summary Responsible for all aspects of assigned patient accounts after charge entry to final resolution Essential Functions Statement(s) Verifies and updates insurance information and demographics rebills charges when insurance corrections are made Keeps up with changes in billing and pre-cert guidelines (including LCD's) Reviews insurance eligibility Determines and reviews financial responsibilities and insurance coverage with patients Resolves patient balance related questions Reviews surgery costs and establishes payment plans for patient portion Reports denial trends to coders and managers Completes charge entry Processes patient and payor refunds Reviews insurance eligibility and rejections/errors Follows-up on aging buckets Identifies accounts for referral to outside collect