Knoxville, TN 37932 • (44.5 miles) • Full Time • 10/23/2026

Position Scope: The Credit and Collections Specialist is responsible for managing customer credit risk and ensuring timely collection of outstanding receivables. This role supports financial health by maintaining accurate records, resolving payment issues, and fostering positive customer relationships. This position will also help process new customer credit applications. Knowledge and Skill Requirements: Strong understanding of credit principles, collections processes, and financial documentation Proficiency in ERP systems and Microsoft Excel Excellent communication, negotiation, and conflict resolution skills Ability to analyze data and make informed decisions High level of accuracy and attention to detail Preferred Qualification(s): 3+ years of experience in credit and collections or ac

Madisonville, TN 37354 • (15.4 miles) • Full Time • $16.00 to $19.00 / hr • 9/29/2026

Position Summary: Responsible for follow-up of insurance claims and denials, backup insurance company and patient payment posting, charge entry, electronic billing, patient accounts, and provider credentialing. Role and Responsibilities Reviewing claims outstanding over 90 days. Researching within Nextgen for reason claim not paid. Speak with insurance companies regarding unpaid or denied claims. If necessary, submit documentation to insurance companies Clear credit balances for patients and insurance companies. Backup Charge Entry Electronic Billing Payment posting Patient Accounts Clerk Provider credentialing with insurance companies Chota in-house credentialing for Providers Complete annual trainings Review Policies and Procedures that pertain to job annually Participate in Patient Cent