Morristown, TN 37814 • (0 miles) • Full Time • 8/27/2026

We are looking for a Collections Specialist to support a Financial Services team in Tennessee. This Long-term Contract opportunity is ideal for someone who is confident handling a fast-paced call environment, communicating with customers about past-due accounts, and maintaining accurate account records. The role combines collections, customer service, payment processing support, and administrative tasks, making it a strong fit for a detail-oriented individual who can stay composed under pressure. Responsibilities: • Contact customers by phone to resolve overdue balances and encourage timely repayment through clear, respectful communication. • Record and update payments, fees, and account activity accurately while following established company procedures and compliance standards. • Maintain

Knoxville, TN • (39.1 miles) • Full Time • 9/4/2026

Where Financial Accuracy Drives Client Trust and Firm PerformanceAt Mandy Hancock Law PLLC, we do more than practice law; we guide clients through meaningful life transitions with clarity, compassion, and professionalism. Behind every successful client experience is a foundation of strong systems, and financial operations are a critical part of that foundation.We are seeking a Billing & Accounts Specialist who understands that this role goes beyond processing numbers. It is about creating clarity for clients, supporting attorneys, and ensuring the financial health of a growing, high-performing law firm.This position is ideal for someone who thrives on ownership, values precision, and takes pride in delivering work that is both accurate and client-centered.Why Join Us:At Mandy Hancock Law,