Lubbock, TX 79401 • (40.3 miles) • Full Time • 10/9/2026

OverviewAs a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor to our Store Operations team and demonstrate your motivation by seizing learning and training opportunities to help launch your career. We'll be an advocate for your growth by providing you resources to help develop your skillset, turning your passion into a rewarding career.ResponsibilitiesProvide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.Assist in customer account management by accepting payments, monitoring, and managing customer appointments.Work

Lubbock, TX • (42.8 miles) • Full Time • 9/24/2026

Now Hiring!!**This is NOT a remote position**Essential Duties and ResponsibilitiesSalesProvides professional, courteous service to internal and external customersAnswers any questions regarding customer’s policyAccept payments and process transactionsIdentify any potential needs the customer may have regarding their policyFollow up with customers on quotes, renewals, and cancellationsInvolved with marketing initiatives for new business development on an as-needed basisMaintain a neat and clean work area and officeFNOL’s (vehicle inspections)Taking vehicle pictures (squatting, bending, flexing required)Bank run depositsPosition is full timeOther duties as assignedQualifications/RequirementsComputer literate desired from basic to intermediate skillsBilingual (English/Spanish) is requiredMust