LUBBOCK, TX 79401 • (33.7 miles) • Full Time • $15.00 / hr • 10/18/2026

Your Opportunity: Customer Service Representative (Bilingual) Titlemax Lubbock, TX As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing,

Lubbock, TX • (34.7 miles) • Full Time • $13.00 to $16.00 / hr • 9/24/2026

Now Hiring!! **This is NOT a remote position** Essential Duties and Responsibilities Sales Provides professional, courteous service to internal and external customers Answers any questions regarding customer’s policy Accept payments and process transactions Identify any potential needs the customer may have regarding their policy Follow up with customers on quotes, renewals, and cancellations Involved with marketing initiatives for new business development on an as-needed basis Maintain a neat and clean work area and office FNOL’s (vehicle inspections) Taking vehicle pictures (squatting, bending, flexing required) Bank run deposits Position is full time Other duties as assigned Qualifications/Requirements Computer literate desired from basic to intermediate skills Bilingual (English/Spanis