Fredericksburg, TX 78624 • (26.5 miles) • Full Time • 9/15/2026

Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.ResponsibilitiesReceive inbound calls and emailsIdentify the reason for the customer’s call, collect relevant information, and assist them in their award needs.Document all customer interactionsQualificationsHigh school diploma/GEDPrevious experience as a Customer Service Representative or in a similar role is preferredComfortable using computers and c