Canyon, TX 79015 • (41.4 miles) • Full Time • 10/7/2026

City of CanyonJob DescriptionJob Title: Utility Customer Service RepresentativeDepartment: Finance Department / Utility Billing DivisionReports To: Utility Billing ManagerFLSA Status: Non-ExemptSalary group: 7Date Updated: 10/01/2026SUMMARY: Under the direct supervision of the Utility Billing Manager, the Utility Customer Service Representative (CSR) is the first contact for the citizens of the City of Canyon who are utility customers. The CSR performs a crucial role in providing exceptional service to customers regarding their utility billing inquiries and concerns and other Business Office matters. Your responsibilities will revolve around addressing customer inquiries, processing billing transactions and fees, ensuring accurate and timely resolution of issues related to utility services