Winston-Salem, NC 27106 • (41.4 miles) • Full Time • 9/10/2026

This is a full-time, on-site position located at 5205 University Parkway Winston-Salem, NC 27016. Customer Relationship Specialist (Bilingual), you will focus on ensuring customer satisfaction by providing exceptional support, resolving inquiries, and building strong relationships with clients. Your responsibilities will include addressing customer queries, assisting clients with insurance solutions, analyzing client needs, and delivering personalized service to meet their expectations. You will play a key role in enhancing the customer experience and fostering long-term trust with our clients.ResponsibilitiesCustomer Satisfaction and Customer Service skills, with a strong emphasis on providing exceptional client experiencesCustomer Support and Communication skills, including active listen

Winston-Salem, NC 27106 • (41.4 miles) • Full Time • 8/22/2026

Benefits:Bonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentJob Description:Receives and screens visitors and telephone calls; responds to inquiries on a variety of matters such as the status of pending cases, administrative and court rules.Translate accurately and proficiently from English to Spanish and Spanish to English for client understanding.Each day makes sure that voicemails have been collected, recorded, and the message has been delivered to the appropriate staff member.Files correspondence, memorandums, legal documents, etc.Downloads accident reports for the City of WS and prepares the legal advertisement letters and envelopes for mailing.Schedules and arranges meetings and calendar court dates and appointmen