South Burlington, VT 05403 • (13.6 miles) • Full Time • 10/15/2026

ABOUT THE POSITION:The Credit and Collections Specialist provides VGS’s 56,000 customers with high quality, effective and efficient service regarding their natural gas service. This position is primarily responsible for collection of delinquent bills and helping customers find solutions to maintain their gas service. They answer incoming phone calls and emails, proactively reach out to customers, and work on projects to improve the customer experience. A typical day might also include visits to customer homes to complete the collections process, working with community partners, and leveraging technology to improve processes. The best Collectors are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They can put themselves in their customers’

Montpelier, VT 05601 • (42.3 miles) • Full Time • 10/17/2026

JOB SUMMARYTo perform a variety of clerical, technical and specialized accounting tasks associated with the processing of insurance policy payments, disbursements, and account reconciliations related to customer billing.DUTIES & RESPONSIBLITIESPerform various clerical accounting tasks associated with a primary accounting function, requiring mastery of a number of technical policies and procedures related to that function.Provide excellent customer service by supporting the underwriting department on an as needed basis when responding to a wide range of escalated inquiries from agents, insureds and mortgage companies.Apply payments to policies, including unapplied cash received with new applications, ACH, credit cards and sweep payments.Prepare a daily banking deposit.Prepare and process di