Winchester, VA 22601 • (17.3 miles) • Full Time • $21.50 / hr • 10/20/2026

Launch a Career That Makes a Difference Looking for more than just a job? Join a team where your voice matters, your growth is supported, and every conversation has a purpose. We're seeking Member Support Representatives to join our Contact Center. In this role, you'll be the trusted first point of contact for our members, helping them navigate important financial decisions while delivering exceptional service and building meaningful relationships. Make an Impact From Day One As a Member Support Representative, you will: Be the friendly, knowledgeable first point of contact for member inquiries. Deliver personalized support with empathy, professionalism, and confidence. Simplify complex financial products and services into clear, easy-to-understand solutions. Assist members with accounts,