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ZTrip FTC
Fort Collins, CO • (43 miles) • Full Time • $55,000 to $60,000 / yr • 10/24/2026
Taxi Call Center ManagerLead the Team. Enhance Service. Keep the City Moving. At zTrip, every ride begins with a customer interaction. Our Call Center team plays a critical role in ensuring passengers receive prompt, professional, and reliable service from the moment they contact us. We are seeking an experienced and people-focused Taxi Call Center Manager to oversee daily call center operations, develop high-performing customer service teams, and drive service excellence across all customer interactions. This is an ideal opportunity for a strong leader who thrives in a fast-paced environment, enjoys coaching employees, and is passionate about delivering exceptional customer experiences while supporting operational success. Benefits & Perks Medical, Dental, Vision, and Life Insurance Paid