What we offer
- Excellent health benefits plan, which includes medical, vision and dental options
- 401(k) with company match
- Company profit sharing plan
- Generous paid time-off and paid holidays
- Paid parental leave
- Company-paid mental health benefit through Headspace
- 2 free on-site fitness rooms
- Employee Assistance Program
- Employee Resource Groups
- Personal and professional development program
Job summary
The Regional Construction Specialist provides direct support to help franchises grow and improve their construction services. This includes evaluating the franchises current processes and performance, providing solutions to improve their performance, helping franchises implement the construction portion of the SERVPRO Operating System, and providing guidance to help resolve franchise issues and challenges. This position exists to expedite the growth of a uniform and consistent network of construction providers.
You will
- Partner with the Regional Director of Operations for each assigned region to achieve regional construction growth goals.
- Evaluate franchises current construction processes and performance. Leverage business intelligence whenever possible. Listen, investigate, and analyze problems and potential improvement areas. Conduct onsite visits, webinars, and phone calls to achieve this as appropriate.
- Provide guidance to resolve franchise problems, improve performance, and expedite growth.
- Help franchises implement the SERVPRO construction Operating System; including but not limited to the construction business development, staff training and development, processes and technology usage, as well as adoption of the SERVPRO Performance Standards for Construction.
- Develop trust and credibility within the franchise community. Build effective and collaborative relationships.
- Document and report potential Operating System improvement areas based on implementation challenges or identification of 'best practices.'
- Perform franchise evaluations to ensure that a uniform and consistent service is being delivered by our franchises.
You have
- Experience in residential or light commercial construction with emphasis on construction business management and construction project management.
- Experience as general manager or owner of a construction company or equivalent experience preferred.
- Skills including business management, ability to influence others, multitasking and prioritizing, excellent verbal and written communication, organization and time management, attention to detail, and excellent analytical skills required. Leadership, integrity, tact, diplomacy, and commitment to company values required. Business consulting and/or training skills preferred.
- Advanced understanding of construction processes. Intermediate understanding of construction business practices. Intermediate working knowledge of performance improvement principles, goal setting and goal achievement, as well as business intelligence. Intermediate knowledge of Microsoft Office; fluent in Microsoft Word, Excel, and PowerPoint. Understanding of franchise systems preferred.
- Bachelor’s degree in business administration, construction management, or a related field; or comparable experience in a construction management role is preferred.
Working Conditions
- Fast-paced, high pressure environment.
- Remote work (work from home).
- Standard working hours, based on a 40-hour work week.
- Additional working hours required as needed to support customers.
- 25-50% travel as required for business needs.
About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.