What you will do
Under specific direction, provides financial/accounting services by processing data, mail, answering questions and resolving problems. Accurate and timely processing billing and customers’ payments within designated timeframes. Demonstrates confidence and positive attitude. Works closely in a team environment to meet deadlines and customer needs. Ensures timely and quality responses.
How you will do it
- Review all invoices for correct verification, coding, approvals and overall accuracy and whether budget exists for the expenditures
- Printing and processing in Lawson carrying out complex and unique tasks that have significant impact on financial information or the reporting system
- Analyzes and resolves unusual problems by determining alternate solutions and providing insights to financial processes.
- Improves the workflow process
- Implements the integration of business activities or processes into the SSC, such as system upgrades and new businesses
- Support miscellaneous collections/ billing / cash application tasks
- Requires legal designation of delegation of authority
- Month-end close activities: domestic and international
- Performs other duties as assigned and serves as a backup in other process areas.
What we look for
Required Qualifications:
- 2 years as Finance Analyst or similar with a degree in Business Administration or professional experience focusing on Billing and Customer Satisfaction
- 1 year suggested minimum experience in Credit and Collections or Customer Service
- Demonstrated strong oral and written communications skills as well as independent problem solving
- Working knowledge of Lawson systems
- Returns experience a plus
- To perform this job successfully, an individual should have intermediate skills in Microsoft® Word, Excel, Outlook, including:
- Utilize Pivot Tables and V-Lookups
- Ability to manage multiple tasks at a time (interruptions, phone calls) while working in a fast-paced customer driven environment
- Excellent customer service, organizational, communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines
- Goal oriented, understands and raises customer needs at extremely high level.
- Solid self-management Team player with pro-active approach and problem-solving personality.
- Good Analytical thinker
- Attention to detail with accurate data entry skills
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.