Location: El Segundo, CA (Remote some travel as needed)
Role: Pega Decisioning Consultant (Remote)
Cognizant Technology Solutions is looking for Pega Decisioning Consultant to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!
This role is with the Cognizant Enterprise Integration (EI) and Digital Process Orchestration (DPO) within Enterprise Platform Services Team. Cognizant’s EI &DPO practice is a world leading provider of Hybrid Cloud Integration and Process Automation Services. EI &DPO practice has strategic alliances with “best of bread” platform providers to provide service for Cloud Integration, Hybrid Integration Platforms, B2B Platforms, DPA and Low Code Platforms, and Cloud Integration.
Job Description: While each team member has a primary skill set, they are also expected to learn and contribute to areas outside of their primary skill set. The team is highly collaborative and values continuous improvement and open communication. You will be expected to be a well-regarded and respected individual contributor; possess strong inter-personal skills. This role requires a wide variety of strengths and capabilities, including:
Roles and Responsibilities:
· Min. 15+ years overall Industry experience and exposure of playing solution consultant role in min. 2 customer engagement as lead role. Working with Telcom clients will be an advantage.
· Should have a minimum 4 years of experience as a decisioning architect with a minimum of 12 years of overall Pega Platform experience.
· Should have a minimum 3 years of experience with Adaptive analytics and performance analysis in Pega Customer Decision Hub
· Must be certified in Pega CSSA 8.x
· Must be certified in Pega CPDC 8.x
· Ability to improve Pega Decisioning AI performance through various methods.
· Should be an experienced Pega Marketing consultant and will design Pega Marketing artifacts.
· Apply deep knowledge of omni-channel customer engagement to increase sales, reduce costs, and improve customer experience.
· Apply design principles of Next-Best-Action, marketing offers, target audiences, decision strategies, and running and monitoring marketing campaigns.
· Provide thought-leadership to regularly generate and incubate new decisioning concepts across the business and technical project dimensions solving complex business requirements.
· Ability to present decisioning concepts and benefits, and influence stakeholders.
· Work within the Adaptive Learning features of the Pega Decisioning Platform to develop and manage adaptive models that predict, prescribe, and optimize the experiences being served to customers.
· Understanding of core DPA platform (PEGA) in terms of case management and orchestration is needed.
· Ability to guide on best practices and harvesting learning & building assets.
· Drive innovation and thought leadership in co-ordination with customer, internal competency, and product vendor.
· Analyze data and be a creative problem solver who can explore and uncover the issues and solve them.
Applications will be accepted until 7/12/2024.
Salary and Other Compensation:
The annual salary for this position is between $121,000 to 212,000 depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.