COMPANY OVERVIEW
As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our company and capabilities. Now, we're accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night, providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge. Come join us as we lead energy, together.
TOTAL REWARDS
Constellation offers a wide range of benefits and rewards, designed to help our employees thrive professionally and personally. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays and sick days and much more.
This position offers base pay + commission, flexible work hours, and work from home environment
PRIMARY PURPOSE OF POSITION
In a call center environment, our Inside Sales representatives focus on customer acquisition through company issued opportunities. No cold calling. Our Inside Sales representatives work in a fast pace environment where we work with potential customers to diagnose their problems and offer solutions. Qualifying and closing the sale of our suite of Home Comfort products with primary focus on Residential Water Heaters (Gas/Electric) along with IAQ (Indoor Air Quality) products. Must be energetic, well-spoken and eager to close sales.
PRIMARY DUTIES & ACCOUNTABILITIES
&bull Professional call center environment with strict starting times
&bull Verbally describes, promotes and sells home comfort products and services (water heaters, duct cleaning, humidifiers, air cleaners, extended warranties and other related services)
&bull Recommends suitable home comfort products and services explaining important features, functions, benefits and cost / benefit relationships
&bull Processes sales orders, extended warranties, credits and exchanges and coordinates sales and installation / service
&bull Coordinates and schedules installation of water heaters and IAQ products
&bull Acknowledges customers&rsquo purchase (follow up call, thank you note, etc.) and customer surveys
&bull Keeps abreast of latest water heater and indoor air quality products by studying spec sheets, manufacturer&rsquo literature or professional publications
&bull Maintains an acute awareness of competition for feedback to management and to enhance &ldquovalue&rdquo selling
&bull Maintains current Constellation Home comfort product and pricing. Attends product, sales and customer service training sessions on an ongoing basis
&bull Makes outbound re-hash calls to customers who have inquired about our products & services.
COMPETENCIES
&bull Various work hours to include weekends/evenings based on business needs
&bull May perform other duties as assigned.
MINIMUM QUALIFICATIONS
&bull High School Graduate or equivalent, with minimum of 3 years work experience preferably in sales.
PREFERRED QUALIFICATIONS
&bull Knowledge of Great Plains and CRM.