Job ID Number
R3789
Employment Type
Full time
Worksite Flexibility
Hybrid
Job Summary
As Communications Lead, you will spearhead the creation and dissemination of documentation and user guides for the rollout of a new application.
Job Description
We are looking for a Communications Lead. This position will be a full-timeand hybrid contract opportunity.
Candidates must be a commutable distance to Trenton, NJ.
Develop comprehensive user guides, FAQs, and other documentation to support the new application
Craft clear and compelling messages about the benefits and features of the new system
Maintain regular communication with all stakeholders to ensure they are well-informed about the project’s progress and any changes
Ensure all users have access to the information they need by disseminating documentation through appropriate channels
Work closely with the OCM Lead to ensure that training materials are consistent with user guides and other documentation
Gather feedback from users and stakeholders to continuously improve communication materials
Coordinate with different departments to gather information and ensure all content is accurate and user-friendly
Lead evangelism efforts to promote the adoption of the new application among users
Required
4+ years of relevant experience in communications, preferably within IT or project management environments
Bachelor’s degree in Communications, Journalism, Marketing, or a related field, or equivalent experience
Excellent written and verbal communication skills
Strong ability to create clear, concise, and user-friendly documentation
Proficiency in developing and implementing communication strategies
Familiarity with Salesforce-based applications is a plus
Strong organizational and detail-oriented capabilities
Ability to work independently and in a team environment
Preferred
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.