PHL | Care Manager II | Philadelphia County

AmeriHealth Caritas

Philadelphia, PA Posted 10/3/2024 Full Time

Job Brief

Remote position but may require, at times, visitations to members residing in Philadelphia County.

Your career starts now. We’re looking for the next generation of healthcare leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us atwww.amerihealthcaritas.com.

The Care Manager II assists members appropriate for care coordination and case management services in achieving their optimal level of health. The Care Manager II is responsible for engaging the members and providers to assess, plan, and establish individual member goals.


• Will facilitate and coordinate care for the members while assuring quality and use of cost-effective resources.
• The position will function as a single point of contact and be an advocate for members of the care coordination program.
• Assess members to determine care coordination and case management needs for all referred members.
• Completes comprehensive assessment of environmental, Psycho-social, and support needs. Identifies problems/barriers for care coordination and appropriate care management interventions.
• Creates a plan of care to assist members in reducing/resolving problems and or barriers so that members may achieve their optimal level of health.
• Identifies both short and long-term goals and associated time frames for completion. Share goals with the member and family as appropriate.
• Identifies and implements the appropriate level of intervention based on the member’s needs and clinical progress.
• Schedules follow-up calls as necessary and makes appropriate referrals. Implements actions to address member issues.
• Documents progress towards meeting goals and resolving problems.
• Coordinates care and services with the member, family members as appropriate, PCP, Specialist, and Facility/Vendor Providers.

Education/Experience:
• Bachelor’s degree (or higher) in a health-related field is required. BSN is preferred.
• Current and unrestricted Registered Nurse licensure in Pennsylvania is required.
• This is a remote position but may require, at times, visitations to members residing in Philadelphia County
• Minimum of three years of clinical practice experience in med-surg and/or home care required.
• Experience with pediatrics and behavioral health desired.
• Minimum of three years of experience as a case manager, preferably providing telephonic case management.
• Certification as a case manager preferred.
• Proficiency using MS Office (Word, Excel, Outlook), internet applications, and electronic medical record and documentation programs.
• Ability to meet deliverables within designated time frames, strong organization and communication skills.
• Valid driver’s license with car insurance.

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable being themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

#HM #PH

JOB LOCATION:
Philadelphia, PA 19107

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