What you will do:
The Controls Systems Engineer IV is the Lead Engineer for Enterprise Accounts and is the single point of contact for their assigned accounts for all engineering support activities. They are responsible for ensuring Enterprise Account’s engineering standards are utilized across all construction events, across all geographies within their given domain. They will work within their teams to bring awareness of account specific engineering standards.
They will support the Sales team with customer education on the best engineering standards to meet customer outcomes. They will ensure engineering is represented during pre-bid activities. They will be a “second” set of eyes for shop drawings to confirm conformance with customer expectations. They will ensure design milestones are achieved for their Enterprise Account customer requirements.
How you will do it:
Implements customers’ standard design requirements and processes within the JCI organization.
Supports the development and execution of enterprise-wide equipment engineering practices, content and solutions for enterprise accounts.
Works closely with Enterprise customers and JCI field organization to align with defined strategies.
Develops and maintains high level relationships within Enterprise account clients.
Works effectively with the Regional and Branch teams.
Develops and maintains communication platforms for the transfer of design standards to centralized engineering and field organization. Focus on standardization, efficiency and quality.
Drives development of initiatives to address and solve identified Enterprise account needs. Coordinates field implementation and provides KPI reporting when requested.
Provides design documentation for user management, disaster recovery, standard naming conventions, dBase details.
Provides JCI Branch/District organization with access to databases, software and standard documentation. Keeps all data updated and available. Provides subject matter expertise for building technology including analytics, optimization algorithms, server and network design, cyber security, system software suites and hardware engineering.
Works across multiple engineering / design teams and locations to ensure consistency and standard practices across the enterprise while optimizing engineering efficiency.
Provides sales and high-level technical support to field organizations for the implementation of enterprise level initiatives and engineered solutions.
Coordinates the resolution of escalated engineering issues.
For HVAC controls, coordinates Enterprise Support Engineer activities with Metasys Servers and Digital Platforms, including system performance, access, backups and patching. "
Proficient at maintaining the owner's network and ensure all buildings are in compliance prior to being converted from the ROC to the active owner's system after testing is complete.
Proficient in loading and commissioning of all system and network-level controllers as required. Proficient in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
Identifies and implements field change information to the project team for the creation of as-built drawings and software.
Keeps management and JCI contractor or customer informed of job progress and issues.
Organizes and performs site-specific training for owner / operator on the total building control system.
Implements and promotes safety standards. High degree of employee and subcontractor safety.
What we look for
Required
Bachelor's degree in engineering or equivalent experience.
Minimum of five years of experience.
Demonstrated knowledge of the construction or HVAC industry.
Demonstrated knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.
Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. LON, BACnet, etc).
Ability to relate technical knowledge to a non-technical audience.
Demonstrated advanced computer skills required, particularly computer-related drafting tools.
Can think on a broader scale in terms of the implementation of JCI products and digital platforms to ensure customer satisfaction.
Interpersonal skills, good verbal and written communication skills, Team working skills, attention to detail, adaptive, resolves conflict with tact and diplomacy, adjust communication by choosing the appropriate tone
Utilizes MS Office to resolve issues
Familiar with multiple graphic packages, Understands multiple computer language skill sets,
Possesses great troubleshooting / problem solving skills, possesses great technical skills, drives construction process, Works under pressure and within deadlines, Uses logical thinking and reasoning