Automotive Client Care Specialist

Mercedes-Benz Of Boston

Somerville, MA Posted 10/23/2024 Full Time

Herb Chambers Mercedes-Benz of Boston has a fantastic opportunity for a full-time representative to start a long and rewarding career for the right person!

The Herb Chambers Companies is the 5th largest privately held automobile dealership group in the United States with great opportunities for advancement.

This position is responsible for handling internet leads, inbound and outbound phone calls, and customer retention.

Essential Responsibilities(include but are not limited to):

  • Managing inquiries through dealership website and other online channels
  • Setting customer appointments
  • Follow through on customer leads
  • Building relationships with clients
  • Inbound and outbound calls and emails

Benefits include:

  • Health, dental, and life insurance
  • 401(k) + match
  • Flexible schedule
  • Paid time-off
  • Mercedes-Benz vehicle employee discounts/programs

Compensation:

Earnings +$55,000 - 90,000/year (training pay $1,000/week) (limited only by your ability and performance)

  • Strong verbal and written communication skills
  • Want to be compensated for excellence and hard work
  • Have transportation to training facility and dealership
  • Valid U.S. Driver’s license
  • Willingness to learn
  • Professional attire
  • Flexible schedule with weekend availability
  • 1+ year(s) automotive experience
JOB LOCATION:
Somerville, MA 02143

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