Renaissance ClubSport Aliso Viejo Laguna Beach Hotel, 50 Enterprise, Aliso Viejo, California, United States, 92656
Additional Information: This hotel is owned and operated by an independent franchisee, Leisure Sports Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
RENAISSANCE CLUBSPORT
Orange County's premier resort style Hotel and Sports Fitness club is seeking to discover engaging ambassador to join the Hotel Sales team. Renaissance ClubSport is a unique concept featuring a 174-room boutique style Four Diamond Hotel, 5,500 sq. ft. Meeting Space, 75k sq. ft. Sports Fitness Club, Day Spa, Restaurant, Deli, Sports Bar and Lounge. The Sports Fitness Club includes an aquatic center featuring a 25- yard lap pool, exercise pool, adult outdoor spa and children's area, which includes a wading pool, children's outdoor spa and Splash Park.
HOTEL SALES MANAGER – SMERF
MISSION
To sell and promote hotel guestrooms, function space, and catering services within assigned markets, primarily focused on weekends/need times in the SMERF/Affinity segment. Develop new group business for the hotel with weekly proactive efforts, and maintain existing client relationships, to meet both monthly unit and revenue goals as well as Leisure Sports and Marriott standards for sales professionalism and ethics. To effectively utilize Marriott systems, and accurately track sales productivity. To attain monthly sales goals while ensuring a positive buying experience for each guest and building a strong referral network. Work closely with the Sales leader to ensure coordination between hotel sales and event management.
REPORTS TO
Senior Hotel Sales Manager
PRIMARY FUNCTIONS
Employ proactive sales approach in introducing Renaissance ClubSport to any and all potential clients.
Generate leads for group and catering bookings that are booked internally in Hotel Sales Department
Participate in industry-related, community and any other events that may increase awareness of the Renaissance ClubSport brand and generate room nights or memberships for the property.
Participate in select Marriott training that will further develop sales skills.
Continually perform shops of the local competitive hotel properties to determine their key accounts, and share-shift room nights to Renaissance ClubSport
Work closely with Marriott Sales Organization
Meet assigned market segments budgeted sales and REVPAR by soliciting, selling, and confirming business as required, tracked on a monthly basis
Increase sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
Negotiate room blocks, group room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines.
Conduct property site tours and entertain qualified clients in accordance with the company and property policies
Weekly calls on prospects to solicit business, analyzes requirements of pending functions, outline available hotel facilities, and quote approved pricing.
Sell group business within the assigned markets, focus on weekends and need times
Responsible for development, solicitation, service of accounts in assigned market segments to meet or exceed budgeted goals, and for the management of all aspects of the Sales process in accordance with Renaissance standards
Ensure all Renaissance ClubSport Human Resources policies and employment practices are followed.
Any other duties as directed by the Senior Hotel Sales Manager
DRIVERS of SUCCESS
Proactive selling skills
Effective sales presentation skills
Speed to market, ability to close on group business
Communication and Interpersonal Skills
Product and Industry Knowledge
Community / Customer Connections
Initiative and Leadership
Organization Skills
PERFORMANCE MEASUREMENT
Sales and Revenue Goals
New Group and Business Development
Monthly sales activity, as assigned
Customer Service and Account Management; ESS Survey Scores
Report Timeliness, Accuracy, and Consistency
Overall Sales Productivity and Attendance
ESSENTIAL PHYSICAL REQUIREMENTS
Able to write, speak clearly, read, hear, and see
Touring the facility: walking and climbing stairs
Driving a car: outside appointments with clients
Typing and computer operation
Light lifting (up to 20 lbs.)
Repetitive telephone work
Standing for prolonged periods of time.
BENEFITS
Health Benefits (Medical, Dental, Vision, HSA and FSA), 401(k) Plan, Sports 401(k) Company Match, Club Membership, Marriott Associate Room Rate Discount and more
COMPENSATION
Quarterly Bonus Incentive
The salary for this position is $70,000 annually.
This company is an equal opportunity employer.
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