How you'll help us Keep Climbing (overview & key responsibilities)
Keep Climbing with Delta Air Lines Technology! Curious about the number of customer interactions across our channels and platforms, including how many tickets are purchased or upgraded, changed, and more
Our Revenue Technology and Analytics organization is hiring a Senior Software Development Engineer who will own complex set of technology solutions that enhance the customer travel experience from end to end, from customers purchasing flights to capturing data related to customer transactions, and everything in between. This team owns a variety of technical solutions that are created, deployed, and monitored throughout the customer travel ribbon. In this role, you will own a big component of how customers experience their travel experience with Delta, and how that translates to revenue.
Delta technologists collaborate and innovate to deliver impact to our customers. Responsibilities included but not limited to:
* Leverage AWS and expertise in cloud-native environments to innovate and scale solutions, utilizing knowledge of current solutions to deliver enhanced solutions and make recommendations.
* Create, maintain, and troubleshoot application components in cloud environments; design and develop with consideration for Non-Functional Requirements (Scalability, Reliability, Availability, Observability, Fault Tolerance, Security, and Maintainability).
* Serve as key advisor and developer of architecture, leading technical initiatives and projects requiring integration of cross-functional systems.
* Own and iterate on system documentation/playbook(s) and serve as technical reviewer and contributor in requirements, design, and code review.
* Partner closely with our product and customer experience teams in developing test case design, performing test case execution, and resolving identified issues.
* Bring your continuous improvement mindset on all areas of development and deployment; using and contributing to CI/CD processes.
* Collaborate with developers across multiple products to build consensus on creation of reusable application components while continuing to write well designed, non-complex, testable, efficient code.
What you need to succeed (minimum qualifications)
* Bachelor's Degree in Computer Science, Information Systems, with 7+ years of relevant technical experience.
* Minimum 6 years of Software Development experience in Java and SpringBoot, with demonstrated practice and use of tools on your resume.
* 2+ years experience in AWS cloud-solutions and platforms; or major cloud providers such as Azure or GCP.
* Knowledge of relational and NoSQL databases and web service development standards and practices, including RESTful APIs, microservices, and SOA services.
* Experience working with containers, and managed container orchestrators (Kubernetes/OpenShift) in the cloud (AWS Elastic Kubernetes Service, Azure Kubernetes Service, Red Hat OpenShift).
* Experience with microservices management.
* Experience in cloud managed services and DB (RDS, NoSQL/DynamoDB, serverless, etc.).
* DevSecOps and/or automation experience in code testing, building, and deployment using tools like VeraCode, SonarQube, Tekton (preferred) or Jenkins, GitHub and/or GitLab.
* Have implemented code coverage, code complexity, code quality.
* Knowledge of Agile methodologies and experience working in an agile development environment using workload management tools like VersionOne.
* Experience with system integrations, optimizing performance and data integrity.
* Passion for driving continuous improvement.
* Proactive and able to quickly pick up new technologies.
* Strong technical and non-technical communication skills.
* Excellent judgment and problem-solving skills; individual should be able to resolve problems in a calm and quick manner and display a high degree of initiative and drive.
* Embraces diverse people, thinking and styles.
* Consistently makes safety and security, of self and others, the priority.
What will give you a competitive edge (preferred qualifications)
* Master’s degree in Computer Science, Information Systems with 2+ years of technical experience.
* AWS Certification is a plus.
* DevOps and/or automation experience in code testing, building, and deployment a plus.
* Experience building computer software within the airline industry is a plus.
* Knowledge Linux operating systems a plus.
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
* Competitive salary, industry-leading pro t sharing program, and performance incentives
* 401(k) with generous company contributions up to 9%
* Paid time off including vacation, holidays, paid personal time, maternity and parental leave
* Comprehensive health bene ts including medical, dental, vision, short/long term disability and life bene ts
* Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
* Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
* Domestic and International space-available flight privileges for employees and eligible family members
* Career development programs to achieve your long-term career goals
* World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
* Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
* Recognition rewards and awards through the platform Unstoppable Together
* Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare