Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret
Clearance Level Must Be Able to Obtain:
Top Secret/SCI
Public Trust/Other Required:
None
Job Family:
Field Engineering
Job Qualifications:
Skills:
Field Engineering, Network Administration, Technical Support
Certifications:
Security+, CE - CompTIA-Security+ CE
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as a Field Computer Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
Our work depends on a Field Computer Specialist joining our IT Technology Development division within the NCIS ITD organization at Joint Base Anacostia-Bolling, DC.
The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
HOW OUR FIELD COMPUTER SPECIALIST WILL MAKE AN IMPACT:
Provides technical advice and guidance on installation, adaptation, configuration, and/or enhancement of company technical products, programs, and systems. On-site engineering technicians who utilize analytical and critical thinking to troubleshoot issues and problems with equipment or systems. Applies theories and write reports to outline issues and solutions.
Provide IT support throughout area of responsibility
Utilize ServiceNow for change management, ticketing system and asset inventory
Coordinate troubleshooting efforts for resolution of network outages
Perform Trusted Agent functions for SIPR Token program
Assist users in the region with VTC system deployment and maintenance
Support various admin duties, ex. Audits, inspections, create SOP, various data calls, training requirements, etc.
Support NMCI by gathering requirements, ordering equipment, and coordinating with the Contract Technical Representative (CTR).
Maintain accurate inventory of IT assets, configure equipment out-of-the-box, and support troubleshooting
Helps diagnose and resolve computer-related problems as requested by employees and contractors, either in person or by using remote control software
Responds to telephone calls and email requests for technical support
Analyzes, troubleshoots, and resolves problems with business applications and hardware on all enclaves
Performs general maintenance tasks and resolves fewer complex problems immediately, while more complex issues are communicated to a higher level of support
Accurately documents all work in appropriate problem-tracking software
Regular visits are from once a month to quarterly, based on IT projects or critical outages: Bethesda, MD; Patuxent River, MD; Dahlgren, VA + Quantico, VA
Outlying sites supported by the DCFO FCS:Hanover, MD + Annapolis, MD
WHAT YOU’LL NEED TO SUCCEED (Required):
Security Clearance Level: Active Top Secret clearance.
Required Experience: 5+ yearsof experience with network administration and user support; Experience in a military environment is a plus
Experience with installation, operation, configuration, and maintenance of multiple types of business and end user-specific application software in a large government installation
Familiarity with a variety of technical support applications, concepts, practices and procedures
Required Certifications: Security+ CE and GSEC, SSCP or CCNA-Security.
Education: AAS Degree or equivalent work experience.
Location: Onsite at Joint Base Anacostia-Bolling, DC.
US Citizenship required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#NCIScareers
The likely salary range for this position is $80,750 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA DC Bolling AFB
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.