RN Care Coordinator (Longitudinal)
Day Shift (Hours: 8:30a– 4:00p) /1-2 Evenings are required weekly until 8 pm.
Wilmington, DE
Hybrid position supporting office and remote work.
ChristianaCare, CareVio Services is looking to hire a Registered Nurse (RN) Care Coordinator - Longitudinal.
CareVio Registered Nurse (RN) Care Coordinators connect with people by phone, video, in-person visits, secure texting, and e-mail to help them manage their health care. Our focus is on delivering healthcare through a combination of advanced technology and the human touch.
- RN Care Coordinator Coordinates the utilization of healthcare resources, including transition planning, and facilitates the achievement of clinical, quality, financial, and member satisfaction goals.
- RN Care Coordinator is responsible for ongoing contact with member and multidisciplinary care teams including CareVio case managers, Providers, Payers, Inpatient Case Managers, and alternate level of care settings staff.
Longitudinal – Practice/Provider Care Coordinator Role:
- Strong knowledge base of co-morbid conditions and symptom management, including Diabetes and CardioPulmonary conditions.
- The position is hybrid supporting in office and remote work.
- Onsite within practices as required per assignment.
- Presentation and/or facilitation of Population Health Learning Collaborative meetings monthly at each assigned practice
- Review and preparation of Provider Practice Weekly Huddles, if applicable
- 1-2 Evenings are required weekly until 8:00 pm
- On-Call requirements, including weekend and evening coverage
ChristianaCare Offers:
- Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Paid time off with annual rollover and opportunities to cash out.
- 12-week paid parental leave.
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial mentor, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more.
Experience & Education Requirements:
- DE RN License or RN Compact License required.
- BSN required or commitment to obtaining BSN within three years of hire date.
- 2-3 years’ experience in Utilization Management or Case Management required.
- 1-2 years of acute care in a hospital setting is preferred.
- Basic Life Support (BLS) certification is required.
- Case Management Certification is preferred through the Commission for Case Management (CCM) within 18 months of eligibility.
- Advanced Certification is recommended.
Knowledge, Skill, and Ability Requirements:
- Strong interpersonal skills relative to member, caregiver, professional, and team interactions and strong organization skills
- Demonstrated ability to manage a large population of beneficiaries/members.
- Demonstrated critical thinking skills and the ability to prioritize workload.
- Knowledge of disease/treatments and appreciation of social determinants of health influence
- Knowledge of insurance, state, and federal regulations
- Knowledge of resources and Nursing Theory and understanding and acceptance of Nursing Code of Ethics.
- Knowledge and demonstration of Christiana Care's core values; caring excellence, integrity, leadership, service, teamwork.
- Knowledge of community resources, State and Federal programs
- Ability to exercise clinical judgment.
- Ability to apply knowledge of case management and utilization management principles and practice.