This position is required to grow top line sales at assigned Lowes stores within geographic territory through implementing sales/marketing programs, training activities, service and merchandising responsibilities. The store count will range based on geography and store volume. Store count ranges between 3-5 stores, average territory contains 4 stores.
Lowes Stores:
- 316 Chino Hills
- 1048 Riverside
- 1743 Corona
- 2330 Mira Loma
- 2783 S. Chino Hills
Este puesto es necesario para aumentar las ventas de primera lnea en las tiendas Lowes asignadas dentro del territorio geogrfico mediante la implementacin de programas de ventas/marketing, actividades de capacitacin, servicios y responsabilidades de comercializacin. El recuento de tiendas variar segn la ubicacin geogrfica y el volumen de las tiendas. El recuento de tiendas vara entre 3 y 5 tiendas, y el territorio promedio contiene 4 tiendas.
Lowes Tiendas
- 316 Chino Hills
- 1048 Riverside
- 1743 Corona
- 2330 Mira Loma
- 2783 S. Chino Hills
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at
http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Sales
- Establish strong selling relationships with store associates, store management and other district managers
- Continually promote and represent the brand and product strengths to Lowes associates, customers/contractors discerning competitive advantage and competitor’s weaknesses.
- Utilize the CRM system to document sales calls and store visits. SSR will also gather and document competitor intelligence information in the CRM.
- Conduct contractor events to promote products and to increase sales
- Ensuring promotions, pricing & signage is set appropriately in each store.
- Prepare Annual Grow Plan (AGP) for assigned stores in territory that meet or exceed sales & profit goals.
Training
- Conduct product knowledge (PK) training sessions for current and newly hired Lowes associates. Training should include features, benefits as well as selling skills and may include a demo of the products. Products include (Valspar, HGTV Home by Sherwin Williams, Purdy, Minwax, Cabot, Thompson’s Waterseal, White Lightning, DIY Paint, Contractor Paint).
- Conduct sales training to current and newly hired Lowes associates.
- Promotional Display training to Lowes associates.
- Training on how to conduct a “color conversation” with customers.
- Train store associate on equipment. i.e. tinting machines
- Respond to and resolve product/service/inventory issues at the store level.
Service
- Assist store associates with tinting/mixing paint as needed.
- Department review of all SW products. Review all products on shelf to ensure products are fully stocked and properly displayed. Replace defected products (dents, labels,etc)
- Make sales calls, as requested by Lowe’s, to residential repainters, remodlers, property maintenance managers & local home builders (approximately 10% of weekly time) to increase the pro-paint sales.
Merchandising / Color Collateral / Displays
- Maintain store signage, merchandising displays, color chip and color card stock.
- Ordering inventory of collateral to ensure inventory is stocked.
Misc. Responsibilities
- P&L review & management. Review consists of expense management, mistint expense tracking, collateral expenses & T&E.
- Assist other Sales Service Reps as needed
- Attended required conference calls
- Attend local and non local trainings as required (i.e. Sales Excellence)
- Attend National Sales Meeting(s)
- Complete required paperwork/reports in a timely manner.This includes but is not limited to mileage tracking, expense reporting, etc..
RESPONSABILIDADES Y TAREAS PRINCIPALES
Ventas
- Establecer relaciones de ventas slidas con los asociados de la tienda, la gerencia de la tienda y otros gerentes de distrito.
- Promover y representar continuamente las fortalezas de la marca y del producto a los asociados y clientes/contratistas de Lowes distinguiendo las ventajas competitivas y las debilidades de la competencia.
- Utilizar el sistema de gestin de relaciones con los clientes (Customer Relationship Management, CRM) para documentar las llamadas de ventas y las visitas a tiendas. El representante de servicios de ventas (Sales Service Representative, SSR) tambin recopilar y documentar informacin de inteligencia de competidores mediante el CRM.
- Realizar eventos con contratistas para promover productos y aumentar las ventas.
- Garantizar que las promociones, los precios y la cartelera se posicionen adecuadamente en cada tienda.
- Preparar el plan de crecimiento anual (Annual Growth Plan, AGP) para las tiendas asignadas en el territorio que cumplan o superen los objetivos de ventas y ganancias.
Capacitacin
- Llevar a cabo sesiones de capacitacin sobre conocimiento del producto (Product Knowledge, PK) para asociados actuales y recin contratados de Lowes. La capacitacin debe incluir caractersticas, beneficios y habilidades de venta, y puede incluir una demostracin de los productos. Los productos incluyen Valspar, HGTV Home de Sherwin Williams, Purdy, Minwax, Cabot, Thompson’s Waterseal, White Lightning, pinturas “hgalo usted mismo” (Do It Yourself, DIY) y pinturas para contratistas.
- Realizar capacitacin de ventas para los asociados actuales y recin contratados de Lowes.
- Capacitacin en exhibicin de promociones para asociados de Lowes.
- Capacitacin sobre cmo llevar a cabo una “conversacin sobre color” con los clientes.
- Capacitar a los asociados de la tienda sobre equipos; por ejemplo, mquinas de tintado.
- Responder a problemas con productos/servicios/inventario a nivel de la tienda y resolverlos.
Servicio
- Ayudar a los asociados de la tienda con el tintado/la mezcla de pinturas segn sea necesario.
- Realizar revisin de departamento de todos los productos de SW.Revisar todos los productos en las estanteras para asegurar que haya abastecimiento completo y exhibicin adecuada.Reemplazar productos defectuosos (por abolladuras, etiquetas, etc.).
- Realizar llamadas de ventas, segn lo solicite Lowe’s, a repintadores residenciales, remodeladores, gerentes de mantenimiento de propiedades y constructores de viviendas locales (aproximadamente el 10% del tiempo semanal) para aumentar las ventas pinturas Pro.
Comercializacin / Materiales complementarios de color / Exhibicin
- Mantener el abastecimiento de la cartelera de la tienda, los exhibidores de comercializacin, las muestras de colores y las tarjetas de colores.
- Ordenar el inventario de materiales complementarios para garantizar el abastecimiento del inventario.
Responsabilidades varias
- Revisar y gestionar las cuentas de prdidas y ganancias (Profit and Loss, P&L). La revisin consiste en la gestin de gastos, el seguimiento de pinturas con errores de mezcla, el control de gastos de materiales complementarios y el control de viajes y gastos (Travel and Expenses, T&E).
- Ayudar a otros representantes de servicio de ventas segn sea necesario.
- Participar en llamadas en conferencia requeridas.
- Asistir a capacitaciones locales y no locales segn sea necesario (por ejemplo, Excelencia en ventas).
- Asistir a reuniones nacionales de ventas.
- Completar documentos/informes requeridos de manera oportuna. Esto incluye, entre otros, seguimiento de millas, informes de gastos, etc.
FORMAL EDUCATION:
Required:
- HS Diploma, Bachelor’s Degree strongly preferred
Preferred:
- Bachelor’s Degree in Business Related field (i.e. Sales, Business Management, Marketing, etc.)
KNOWLEDGE & EXPERIENCE:
Required:
- 1+ year previous experience in Customer Service, Sales, Marketing or other Business related field.
- Ability to work a flexible work schedule. This includes evenings and weekends with up to 9 Saturday’s per year.
- Must have a valid driver’s license
- Strong Organizational & Communication skills
Preferred:
- Ability to communicate in Spanish
- Conducting presentations to groups of employees
- Experience in sales, customer service or merchandising
- Ability to work independently
- P&L / Budget Management
PHYSICAL REQUIREMENTS:
- Must be able to sit, stand, hear, and see on a constant basis.
- Must be able to walk, write, and type on a frequent basis.
- Must be able to lift and carry up to 50 pounds.
- Must be able to climb and descend stairs.
- Must be able to bend, carry, reach, push, and pull on an occasional basis.
- Must be able to communicate verbally and in writing.
- May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees.
- May work in areas where noise level is such that hearing protection is required.
- May work in areas where toxic, flammable, and hazardous materials are present.
- May be exposed to varying amounts of dust and dirt.
- Work surfaces may include concrete.
- Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.
- Employee must be able to operate a computer and communicate via telephone.
- Some travel to other locations, meetings and/or seminars is required.
TECHNICAL/SKILL REQUIREMENTS:
Required:
- Must have the ability to learn to operate the in store tinting machines
- Must be able to operate an iphone & computer
Preferred:
- Previous paint/coatings experience
TRAVEL REQUIREMENTS:
- 50% or more (May be less, depending on Geographic Region)
REQUISITOS DEL PUESTO
EDUCACIN FORMAL:
Se requiere:
- Diploma de escuela secundaria; se valora una licenciatura.
Se valora:
- Licenciatura en el campo relacionado con los negocios (por ejemplo, ventas, gestin comercial, marketing, etc.).
CONOCIMIENTO Y EXPERIENCIA:
Se requiere:
- Ms de 1ao de experiencia previa en servicio al cliente, ventas, marketing u otro campo relacionado con los negocios.
- Capacidad para trabajar con un horario de trabajo flexible. Esto incluye noches y fines de semana con hasta 9sbados por ao.
- Obligatoriedad de poseer una licencia de conducir vlida.
- Slidas habilidades organizacionales y de comunicacin.
Se valora:
- Capacidad de comunicarse en espaol.
- Realizacin de presentaciones a grupos de empleados.
- Experiencia en ventas, servicio al cliente o comercializacin.
- Capacidad para trabajar de manera independiente.
- Administracin de P&L/presupuestos.
REQUISITOS FSICOS:
- Debe ser capaz de sentarse, pararse, escuchar y ver de manera constante.
- Debe poder caminar, escribir y tipear con frecuencia.
- Debe poder levantar y transportar hasta 50libras.
- Debe poder subir y bajar escaleras.
- Debe ser capaz de inclinarse, transportar elementos, extenderse, empujar y tirar ocasionalmente.
- Debe ser capaz de comunicarse verbalmente y por escrito.
- Puede trabajar en interiores y exteriores segn sea necesario. Capacidad de exposicin al calor de hasta 50°C (120°F) y al fro de hasta -17°C (0°F).
- Puede trabajar en reas donde el nivel de ruido es tal que se requiere proteccin auditiva.
- Puede trabajar en reas donde haya presencia de materiales txicos, inflamables y peligrosos.
- Puede estar expuesto a diversas cantidades de polvo y suciedad.
- Las superficies de trabajo pueden incluir concreto.
- El empleado debe ser capaz de tolerar olores de pintura no txicos y de usar un respirador segn sea necesario.
- El empleado debe poder operar una computadora y comunicarse por telfono.
- Se requieren algunos viajes a otros lugares, reuniones o seminarios.
REQUISITOS TCNICOS/DE HABILIDADES:
Se requiere:
- Debe tener la capacidad de aprender a operar las mquinas de tintado de la tienda.
- Debe poder operar un iPhone y una computadora.
Se valora:
- Experiencia previa en pintura/recubrimientos.
REQUISITOS DE VIAJE:
- 50% del tiempo o ms (puede ser menos, segn la regin geogrfica).